“Quality for the creation of a more sustainable, competitive and human world”
28thAPQO International
Conference 2023
17
18
November 2023
Radisson Hotel Kathmandu, Kathmandu, Nepal

Program


The conference program brings the conference theme to life. It will deliver an experience to remember for delegates – one in which you will be challenged, educated and intrigued by exploring, with delegates from across the Asia-Pacific, the Quality for the creation of a more sustainable, competitive and human world.

We hope you find the program below interesting. We’ll update this program as more abstracts are received. Stay connected by registering for conference information updates at

conference.apqo.global

16TH NOVEMBER 2023 – PRE-CONFERENCE WORKSHOPS
Workshop – 02.00PM to 05.00PM

Conversations with Design Thinking by David Jago
HALL: GOSAINKUNDA HALL

How often have you noticed the make or break nature of conversations in your work? The capacity for dialogue is a key distinguishing feature of human beings. Given that Quality 5.0 turns the dial right onto the human factor, this is even more important. So, how can we have focussed, productive and meaningful conversations in these “interesting” times?

This workshop will explore creativity, innovation and communication in Quality through the twin lenses of group facilitation and design thinking. Along the way, it will introduce a meta-structure shared by both. The mode will be very interactive, engaging and hands-on. It will guide participants to make shared meaning and value together.

17th NOVEMBER 2023 – APQO CONFERENCE DAY 1
(08.30AM - 05.00PM)

HALL: NEPA DHUKA HALL (MAIN HALL)

WELCOME TO COUNTRY
08.30am
OFFICIAL OPENING
09.00am
KEYNOTE SPEAKER
09.20am
Mr Michael W McLean
Managing Director, McLean Management Consultants (Pvt) Ltd, Australia
“What to Keep, Change and Create for a sustainable competitive organization”
MORNING TEA
10.20am

Subtheme: Sustainability through Quality


SPEAKER
10.40am
David Jago (Smart Meetings)
"Why Quality matters in a time of crisis"
SPEAKER
11.40am
Anindya Sarangi (American Society for Quality)
"Evolving Role of Quality Professional"
LUNCH
12.20pm
SPEAKER
01.20pm
Isuja Aryal (National Certification and Management)
"Possibility of Sustainable tourism through application of ISO 14001:2015: A case study"

Subtheme: Sustainable Competitiveness


SPEAKER
02.00pm
Sanjeewanee Samaraweera (Pussalla Meat Producers (Pvt) Ltd)
"Navigating towards sustainable, competitive & human world with quality thinking"

Subtheme: Sustainable Relationships
Leadership & people, Customer focus/relationship, supplier management, quality centred culture, change management


SPEAKER
02.40pm
Abraham Fenn (New Zealand Organisation for Quality)
"Building Resilient Business Strategies for a Just and Sustainable World"
AFTERNOON TEA
03.20pm

Subtheme: Quality- Fundamentals for Sustainability
Teams, tools, cost of quality etc


SPEAKER
03.40pm
Yvonne Kanenga Nawila (Ministry of Labour and Social Security, Zambia)
"Building a sustainable, Green - People Centered - Corporate Culture"
SPEAKER
04.20pm
José Francisco González Prado (Instituto Mexicano de Control de Calidad, A.C. México)
"Let's develop the ability to plan processes, the natural result of which is quality products"

ACE COMPETITION


10.40am – 05.00pm
STREAM A (GOSAINKUNDA HALL) & STREAM B (RARA HALL)
Detail program
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END OF THE DAY 1
5.00pm

18th NOVEMBER 2023 – APQO CONFERENCE DAY 2
(08.30AM - 05.00PM)

HALL: NEPA DHUKA HALL (MAIN HALL)

Subtheme: Sustainable Processes
Staying current with processes, integration of innovation & new technologies (lean, quality 4.0 etc)


SPEAKER
08.45am
Vandana CG (Ganga Medical Centre & Hospitals (P) Ltd)
"Implementation of a standardised emergency department handover tool to Improve communication"

Subtheme: Sustaining Organizational Excellence


SPEAKER
09.25am
Jeff Ryall (Australian Organisation for Quality)
"'Fit-for-Purpose' Quality Practitioner Competence - The development of the AOQ Professional Recognition Scheme"
MORNING TEA
10.05am

SPEAKER
10.20am
Saliza Saari (Malaysia Productivity Corporation)
"Boosting Productivity through Innovation for Enterprises"
SPEAKER
11.00am
Dr Martin Andrew (MA Solutions (SA) Pty Ltd)
"The role of the auditor in an organisation’s journey to Quality maturity"
SPEAKER
11.40am
Engr. Angelica Cortero Fraginal (ACF Consultancy and Training Services)
"A Testimonial: Helping Organizations Sustain Organizational Excellence by being a National Quality Award Assessor"

ACE COMPETITION


08.30am – 12.30pm
STREAM C (RARA HALL)
Detail program
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LUNCH
12.20pm

APQO INTERNATIONAL BEST PRACTICE
01.00pm
Global Indian International School (Dubai), UAE, PT Pupuk Kalimantan Timur, Indonesia, Global Indian International School, SMART Campus (Singapore), Singapore, Shanghai CHENGTOU Highway Investment (Group) Co., Ltd., China and Global Indian International School (Abu Dhabi), UAE.
AFTERNOON TEA
02.10pm

KEYNOTE SPEAKER
02.30pm
Dr Alexander Thomas
Founder and Patron, Association of Healthcare Providers India, Association of National Board Accredited Institutions & Consortium of Accredited Healthcare Organisations, India
"Quality Health for the Creation of a More Sustainable, Competitive, and Human World"
PANEL DISCUSSION
03.30pm
“Quality for the creation of a more sustainable, competitive and human world”
Panel Members: Mr Michael W McLean, Managing Director, McLean Management Consultants (Pvt) Ltd, Australia, Dr Alexander Thomas, Founder and Patron, Association of Healthcare Providers India, Association of National Board Accredited Institutions & Consortium of Accredited Healthcare Organisations, India and Dr Martin Andrew, MA Solutions (SA) Pty Ltd t/a Martin Andrew Solutions, Australia.
Moderator: Abraham Fenn, President Elect, APQO & President, New Zealand Organisation for Quality.
CLOSING REMARKS
04.45pm
Mangalika de Silva
President, APQO

AWARDS CEREMONY & DINNER
18th NOVEMBER 2023
(07.00pm – 10.00pm)

HALL: NEPA DHUKA HALL (MAIN HALL)


Conference & ACE Program
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